Cancellation policy

Thank you for choosing Rose From The Garden!

We want your shopping experience to be smooth and transparent. Please review our purchase options and cancellation policies below.


Purchase Options

  • You can purchase our products as in-stock items or as pre-orders when inventory is limited or restocking.

  • Pre-order items are specially made or sourced and will ship within the estimated time frame provided on the product page.

  • Payment is collected at the time of purchase for all orders, including pre-orders.


Order Cancellation

  • In-stock orders: You may cancel your order within 1 hour of purchase by contacting us directly at [rosefromthegarden8103@gmail.com]. After that time, we begin processing and may not be able to cancel.

  • Pre-order items: Due to the nature of pre-orders, cancellations are accepted within 24 hours of placing your order. After this period, cancellations may not be possible as production or fulfillment begins.


How to Cancel

To request a cancellation, please contact us promptly via:
Email: rosefromthegarden8103@gmail.com

Please include your order number and reason for cancellation.


Refunds on Cancellations

If your cancellation is accepted, any payment made will be refunded to your original payment method within 5-7 business days.


If you have any questions or concerns about your order or cancellations, feel free to reach out. We’re here to help!